News

Financial Aid refunds are being processed twice per week as aid posts to accounts. Please see the "Refunds" link on this site for additional information. It is important that students keep their address(es) current in the system. If you do not see specific loans, scholarships or grants on your student account, contact the Financial Aid Office.

Foreign Study Abroad "trip" charges

Students should pay trip charges based on the schedule provided by the Office of International Education and Development. These trip charges on the drop/add billing are not necessarily due on the billing due date of 2/19/2010. Questions about trip charge payments should be directed to OIED  828-262-2046

1098T Information - mailed January 28

 The federal form 1098t was mailed on January 28th. Amounts reported in box 2 and box 5 are based on transactions posted to the student's account in the 2009 calendar year. Box 2 is qualified educational expense (tuition and fees); box 5 is scholarships and grants.  Box 1 is not reported per IRS regulations. Forms were mailed to students' enrolled student mailing address or other active address on file.  A facsimile of this form is available in AppalNet - Self Service tab - Student tab - Student Accounts link - "1098T Information" (select year - 2009).

Welcome

The Student Accounts office is comprised of two functional areas - Cashier's Office and Perkins Loan Servicing Center.

The Cashier's Office is responsible for the billing, receipting, and depositing of all University related funds. Student and faculty/staff accounts receivables (other than loans) are maintained in this office.

The Perkins Loan Servicing Center houses and maintains all fiscal records for the NDEA/NDSL Federal Perkins Loan Fund and the Appalachian State University Student Emergency Loan Fund. This center is also responsible for collecting repayments.

Parent Portal Access and FERPA
Go to this page to learn about access to educational records and the process students must follow to grant access to parents, relative, or guardian. Student consent must be granted to allow Student Accounts staff to discuss account specifics with parents of other designated relatives of third parties.

Billing and Collections Policy - please read - click here

Location and Business Hours

The Student Accounts Office is located on the second floor of John E. Thomas Hall. The telephone number is (828) 262-2113. Business hours are 8:00 a.m. until 4:00 p.m., Monday through Friday.