Office of Student Accounts

Office of Student Accounts
Second floor
John E. Thomas Hall
828.262.2113

Website maintained
by Steve Wright

NEWS

SECOND SUMMER SESSION REFUND CHECKS - Are being processed. Refund checks and direct deposits are scheduled for July 7 (first day of class). If their is a delay, we will put a notice of this page.

TUITION PAYMENT PLAN

Sallie Mae is now enrolling for fall and spring semester installment payment plans. Enrollment can be done online or by phone. Please use the "Payment Plan" link to the right for details about the plan and Sallie Mae contact information.

Perkins loan recipients who are graduating will receive a letter in May from ECSI giving information about the online exit interview process.

Perkins Loan processing is now being managed by ECSI. Please click on "Perkins Loans" to the right for additional information.

- WELCOME -

The Student Accounts office is comprised of two functional areas - Cashier's Office and Perkins Loan Servicing Center.

The Cashier's Office is responsible for the billing, receipting, and depositing of all University related funds. Student and faculty/staff accounts receivables (other than loans) are maintained in this office.

The Perkins Loan Servicing Center houses and maintains all fiscal records for the NDEA/NDSL Federal Perkins Loan Fund and the Appalachian State University Student Emergency Loan Fund. This center is also responsible for collecting repayments.

Parent Portal Access and FERPA

Go to this page to learn about access to educational records and the process students must follow to grant access to parents, relative, or guardian. Student consent must be granted to allow Student Accounts staff to discuss account specifics with parents of other designated relatives of third parties.

ASU Billing and Collections Policy - please read click here

Location and Business Hours

The Student Accounts Office is located on the 2nd floor of John E. Thomas Hall. The telephone number is (828)262-2113. Business hours are 8:00am until 4:00pm Monday through Friday.

OFFICE CLOSED JULY 3 FOR UNIVERSITY HOLIDAY